OUR FAQ's
What are the return conditions?
You can simply return your order to us within 14 days and we will refund your purchase amount, as long as the product is in its original condition.
When will I receive my order?
Your order will be processed within 1–2 business days and shipped with a DHL tracking number. Depending on your location, delivery usually takes 3–5 business days.
Where are your products made?
Our products are sourced and manufactured in Europe, then refined, customized, and shipped from Germany.
How much is shipping?
Shipping costs start from €5 depending on the country. However, we also offer free shipping for orders worldwide.